Shipping policy

Shipping Policy

Thank you for shopping with Nailique.

Amazon Orders

Many Nailique products are sold and fulfilled through Amazon. If you purchased through Amazon, shipping timelines, tracking updates, delivery estimates, and eligible delivery support are handled by Amazon.

Please check your Amazon order page for the most accurate shipping and tracking information.

Nailique Website Orders

Orders placed directly through the Nailique website are processed as quickly as possible. Processing time may vary depending on order volume, product availability, and whether the design is handmade or made to order.

Once your order ships, you will receive tracking information by email.

Processing Time

Most orders are processed within 1–3 business days unless otherwise stated on the product page.

During holidays, promotions, or high-volume periods, processing may take longer.

Shipping Time

Shipping time depends on your destination and selected shipping method. Estimated delivery times are shown at checkout when available.

Please note that delivery delays may occur due to carrier delays, weather, customs processing, holidays, or other circumstances outside of our control.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

If an order is returned, delayed, or lost due to an incorrect or incomplete address provided by the customer, we may not be able to refund shipping fees or reship the order for free.

Lost, Delayed, or Delivered Packages

If your tracking shows delivered but you did not receive your package, please first check with your household members, neighbors, building reception, mailroom, or local carrier.

For Amazon orders, please contact Amazon through your order page.

For Nailique website orders, please contact us with your order number and tracking information so we can help review the issue.

International Shipping

If international shipping is available, customers are responsible for any customs duties, import taxes, or fees required by their country unless otherwise stated at checkout.